L-email Wig Ivory Platinum 13×6 Lace Wig with Hand-Tied Nape for High Ponytails
Q: What is the shipping time?
Shipping time consists of two parts: processing time and shipping time. For products not marked as 48 hours, the typical processing time is 3-7 days. Shipping times depend on your chosen shipping method:
- Economy Shipping: Usually takes 6-10 days.
- Express Shipping: Typically takes 3-5 days.
Please note that these times are estimates and cannot be guaranteed.
Q: Do you offer free shipping?
Yes,free shipping to most countries (such as the United States, France, Germany, Canada, the United Kingdom, and Australia) has a minimum order of US $300. If you would like to learn more about free shipping, please contact us via email.
Q: How can I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your shipment online.
Q: Why is the color of my wig slightly different from the picture on the website?
We strive to provide accurate wig pictures, but please note that colors may vary due to various factors such as lighting, different devices, screen settings, and the natural texture of hair. Perfectionists should choose carefully. If you have any questions, please contact us.
Q:Cancellation Policy
1.Within 24 hours —send an email to lemailwigs@gmail.com to cancel, full refund.
2.After 24 hours & before shipment — 5% cancellation fee applies.
3.After shipment (tracking number generated) — No refunds accepted.
Q:RUT/CUIT/TIN/CPF/RFC(Tax ID) Detailed Description
1. For customers in Chile, Argentina, Turkey, or Brazil, please provide your RUT/CUIT/TIN/CPF number. Do not use someone else's number. Please ensure this information matches the recipient's name and phone number.
2.Customers in South America: Import duties may be charged by customs when your package arrives. Please pay these fees promptly.
3.For customers in Brazil, due to the very strict customs policy in your country, please make sure that the CPF is consistent with your delivery information, and you need to pay taxes in time. Once there is an unauthorized problem, the package will be destroyed by customs. For any such situation, we will not make any refunds or compensation. Please be aware.
Q:Does your shipping fee include taxes?
- No,only the economic shipping method in the United States includes the taxes.
- The tax-inclusive express shipping service is only available within the United States. If needed, please select this option.
- For all the orders,if any taxes are incurred on your package, please ensure timely payment.
- We will not provide any refunds for refused tax payments or rejected packages.
Q:Express Shipping Notice
For European orders shipped via Express, most countries require a personal tax ID. Please ensure that the personal tax ID you provide matches the recipient’s information! Here are a few examples:
France: Numéro Fiscal
Germany: Steuernummer
United Kingdom: National Insurance Number
Switzerland: AHV-Nummer / NAVS
Brand: L-email wig
Color: Ivory Platinum Blonde
Material: Matte heat-resistant synthetic fiber
Lace Size: 13×6 in hand-tied front lace
Nape: Hand-tied nape construction
Styling Feature: Suitable for high ponytail styling
Cap Size: Adjustable cap, suitable for approx. 52–59 cm head circumference
Package Includes: 1 wig, 1 wig cap
A soft ivory platinum wig with a clean, light-toned finish, designed for customers who want greater freedom when creating ponytails, updos, cosplay hairstyles, and customized character looks.
The wig features an extra-large 13×6 in hand-tied lace area, providing generous space for customized parting. Compared with smaller front lace constructions, the deeper lace area makes it easier to create center parts, deep side parts, swept-back styles, and more detailed front hairlines.
Its hand-tied nape construction is one of the key features of this design. The additional hand-tied work around the back hairline gives the wig greater flexibility when the hair is lifted, making it especially suitable for high ponytails and updo styling.
The soft ivory-platinum shade sits between creamy white and very light blonde, giving it a more dimensional and wearable appearance than a flat pure-white wig. It works particularly well for anime cosplay, fantasy characters, game-inspired styling, bridal-inspired fantasy looks, and original character designs.
Crafted from matte heat-resistant synthetic fiber, the wig can be further trimmed, curled, straightened, braided, or shaped depending on your desired look.
Styling: Designed for flexible parting, high ponytails, updos, braids, trimming, curling, and straightening with appropriate low-temperature heat tools.
Care Instructions: Handle the 13×6 lace and hand-tied nape gently, especially when creating ponytails or updos. Hand wash with mild shampoo and cool water and allow to air dry naturally.